Everything you need to know about our services, process, and how we help debt relief companies scale successfully.
We're a specialized consulting firm that helps debt settlement companies build, optimize, and scale their operations. We provide turnkey solutions for frontend operations (sales and lead conversion), backend operations (settlements and client management), and complete business launch support for new firms.
Unlike traditional consultants who just advise, we actually implement the systems, train your teams, and provide ongoing support to ensure results.
We work with debt relief companies at all stages: entrepreneurs launching their first debt settlement operation, established firms looking to scale past revenue plateaus, and companies struggling with high cancellation rates or compliance issues. If you're in the debt relief industry and need operational expertise, we can help.
We're not career consultants—we're operators who've built and scaled multiple debt relief operations ourselves. We've been in your shoes, made the mistakes, and learned what actually works. Our advice comes from 20+ years of hands-on experience, not case studies or theory. Plus, we don't just advise—we implement, train, and support until you get results.
Yes, we specialize exclusively in the debt relief and settlement industry. This laser focus allows us to provide deeper expertise, industry-specific compliance guidance, and proven frameworks that work specifically for debt settlement operations. We know this industry inside and out.
Frontend Operations includes: lead flow design and sales funnel architecture, CRM configuration and automation (Salesforce, HubSpot, etc.), agent scripting and objection handling, compliance training, KPI dashboards and conversion tracking, call center setup (domestic or nearshore), and ongoing optimization based on performance data.
Backend Operations includes: department structure design (client success, legal, accounting, settlements), integration with payment processors and trust administrators, settlement process flow mapping, document management systems, negotiator training and performance tracking, cancellation reduction strategies, and compliance oversight frameworks.
Absolutely. Our End-to-End Business Launch Support takes you from concept to operational reality. We handle business model development, regulatory guidance, vendor and partner introductions, process documentation and SOPs, complete staff training, technology setup, and ongoing management consulting. Most clients go from zero to first enrollment in 60-90 days.
You can choose the specific services you need. Many clients start with one area (e.g., fixing their backend to reduce cancellations) and then expand to other services later. During your free consultation, we'll help you identify which services will have the biggest impact on your business right now.
Pricing varies based on scope, complexity, and your specific needs. Projects typically range from $15K-$75K depending on whether you need frontend only, backend only, or complete end-to-end implementation. During your free consultation, we'll provide a detailed proposal with transparent pricing tailored to your situation.
No. We believe in earning your business through results, not locking you into long contracts. Most initial implementations are project-based (3-6 months), and ongoing support is available on a monthly basis with no long-term commitment required. You can cancel anytime.
Our clients typically see 3-5x return on investment within the first 12 months. This comes from increased conversion rates, reduced cancellations, faster settlements, and operational efficiencies. Many clients report recovering their investment within 3-6 months. Check out our case studies for specific examples of results we've delivered.
Yes, we offer flexible payment structures including monthly installments, milestone-based payments, and performance-based arrangements for qualified clients. We want to make it easy for you to invest in growing your business.
Timeline varies by project scope. Typical implementations: Frontend Operations (4-8 weeks), Backend Operations (6-10 weeks), Complete Business Launch (8-12 weeks). We provide a detailed timeline during your consultation and work efficiently to get you operational as quickly as possible without sacrificing quality.
Our proven 4-step process:
We work both remotely and on-site depending on your needs and preferences. Most implementations can be done entirely remotely via video calls, screen sharing, and cloud-based tools. For larger projects or business launches, we can provide on-site support for training and initial setup. We're flexible to accommodate what works best for you.
We handle the heavy lifting, but your team's involvement is important for success. We'll need access to key personnel for discovery sessions, system testing, and training. Most clients dedicate 5-10 hours per week from leadership and key team members during implementation. We respect your time and work efficiently.
While results vary by client, common outcomes include: 30-50% reduction in cancellation rates, 50-100% increase in conversion rates, 25-40% faster settlement times, 200-300% revenue growth within 18 months, and significant improvements in operational efficiency. Check our case studies for specific client examples.
We guarantee that we'll deliver the systems, training, and support promised. Your results depend on proper implementation and execution by your team. However, our systems are proven and have consistently delivered strong results for clients who follow our recommendations. We're committed to your success and will work with you until you achieve your goals.
After implementation, you have three options: operate independently with the systems we've built, engage us for ongoing optimization and support (monthly retainer), or bring us back for additional projects as you scale. Most clients opt for ongoing support for at least 6-12 months to ensure smooth operations and continuous improvement.
Compliance is built into everything we do. Every system, workflow, script, and process we create is designed around FTC, TSR, and state regulations. We stay current on regulatory changes and ensure your operations are compliant from day one. However, we're not attorneys—for legal advice, we recommend working with an attorney who specializes in debt relief regulations.
Can't find the answer you're looking for? Schedule a free consultation or reach out directly—we're here to help.